Since 2014 to provide the very best cleaning service, with all cleaning practitioners up skilled to a level commensurate with Sandra’s high cleaning standards. To maintain best practice cleaning and safety practices. To provide open and transparent communication, expert advice and guidance to the client in understanding their current and on-going cleaning needs. To understand our clients requirements and exceed their expectations.
Currently, I predominately clean upmarket properties throughout the Auckland region; with competitive and fair rates, and an emphasis on quality service. Obviously you have a choice in this fluid and often very competitive market. However, I am willing to personally guarantee that given the opportunity, my cleaning operation is second to none in both efficiency and quality. With the support of Cleensafe® all worksite health and safety obligations pertaining to ‘The Health and Safety at Work Act (2015)’ are regularly reviewed and assessed, with any compliance issues immediately rectified in order to adhered to the spirit of the above legislation, whilst always ensuring a safe work environment. I also carry combined liability insurance, which includes Public and Products Insurance, and Statutory Liability Insurance; both insured to a sum of $2,000,000 respectively. Thus a level of insurance that protects and assures peace-of-mind business in a very unregulated profession.
Our success is not solely defined by a set of numbers each month, but rather by how satisfied both our employees and customers are. We believe there is a direct correlation between the two and as a result, every day decisions are based on achieving high marks in both areas.
Too often, our industry tries to succeed simply by offering the lowest priced service. In turn, those companies must pay minimum wage. Minimum wage delivers minimum results. Here at Sandra’s Cleaning Company we offer wages and benefits well above industry average, thereby attracting exceptional people who provide exceptional service. Therein lies the key to our success.
SANDRA’S realizes the key to our success and total customer satisfaction is consistency. Providing a consistent cleaning service in Aukland ultimately rests with the men and women who are in your facility each day performing the actual cleaning tasks. We provide our employees with the training, proper equipment and supplies they need to perform their duties in the most proficient manner possible. This also means treating those employees with respect and appreciation. By creating a positive work environment, our employees are naturally more inclined to perform at peak levels.
- We maintain our high standard of cleaning through our quality control measures and conduct regular audits on our staff and cleaning sites, showing consistency and transparency
- We pride ourselves on maintaining open communications and welcome feedback to ensure we are delivering on not only the very high standards we set but also meeting the expectations of our clients
- Meeting with industry leaders to make sure we are up-to-date in the latest technology and usage of environmentally safe products and procedures
- We welcome new clients and aim to maintain our long-tern business relationships by building on our reputation year after year and through word of mouth from our existing clientele